FAQs

How can I book a trip?
You can send us by email or give a phone call. We make it as simple as possible.

How do I know if my booking is confirmed?
Once you send the necessary documents and advance payment of the trip, we will then send you a confirmation email.

Can I make changes on your published itinerary?
Yes, you may but only if you want to make private trip. If you want to travel with a group it has to be published itinerary.

Do you accept debit/credit cards?
Yes, for as long as your issuing bank allows either your Visa or Master debit/credit card to be transacted online. If you want to be sure, please contact your issuing bank first.

Can I pre-book a single room and/or tent for my trip?
We offer both single hotel rooms and single tents for a supplementary cost (depending on availability) for most of our trips, however we do not guarantee any single room in a teahouse base trek in a high trek such as EBC, Annapurna Circuit, Manaslu. If you are three persons and book a trip, we do not charge single supplement for third person unless you ask single room. Details of availability and prices can be found on the dates and prices page of each trip on this website. Alternatively, call the TREKKING TEAM GROUP office for more information.

Do you have a recommended list of clothing we should bring?
Yes, please click the link equipment check list  for full list clothing and equipment you should consider for our holiday. You will get be sent a personal clothing and equipment list once our office has received your trip registration form and deposit.

Do I really need all the equipment on the equipment list?
Yes, these lists have been carefully prepared. Please bring everything on the list!

How warm do we need our sleeping bags to be? Will there be extra blankets available if required?
This information will be clearly outlined in your recommended gear list. Depending on your destination, you will generally need a sleeping bag that is warm enough for freezing conditions. Since blankets are usually not available, it’s important to choose a sleeping bag that meets our recommendations. We suggest purchasing a sleeping bag that is spacious enough to allow you to wear additional clothing inside if it gets particularly cold. Additionally, sleeping in a warm hat can significantly increase your comfort and the sleeping bag’s warmth.

What kind of hotel do you use in Kathmandu and on the trek?
We will be using family run  clean 3* boutique hotel in Kathmandu and Pokhara and also a family run Teahouses on the trek to be able to interact with the locals. Teahouses are basic in high passes.

What kind of transport do you provide?
We provide private transport for all our trips except for those who want to take a local experience as we also use local busses. Mostly local flights and  transport are included in the cost.

What will be A day on the trek?
A trek-day starts around 6 a.m. with a cup of tea/coffee. After packing your duffel and day-pack a breakfast of porridge/muesli/cornflakes/Tibetan bread/egg with tea/coffee is served. The days trek starts around 7.30-8.00 a.m. Porter carry all luggage and equipment. All you need to carry in your day-pack are water bottle, rain/wind jacket, camera and other small items you may need on the trail. All trekkers walk at their own pace accompanied by the trek guide.
With larger groups there is a lead and sweep sherpa providing support throughout. The mornings walk to the lunch spot takes about three hours. Around mid-day we usually stop on the way for a simple hot lunch. After hiking for three to four hours in the afternoon campsite, is usually reached between 3-4 p.m. In the late afternoon and evening you can relax, wash, read or take a walk nearby.
The evening meal is served between 6 and 7 p.m. in the dining room or in the dining tent if it is camping trek. After dinner the guide will brief trekkers on the next day’s hike. Each days hike is planned so that trekkers have time to see, photograph and explore the countryside. Anyone who is healthy, fit, enjoys the outdoors and hiking will qualify to participate in our treks.

What is included in my trip?
All of our holidays include the following services, as described in our itinerary and on this website: internal flights (where appropriate), land transport, accommodation, meals (as specified), leaders and support staff. Please refer to our final itinerary and what include and not for the final confirmation.

What the Price does not include?
Cost of visas, vaccinations, tips for porters, guides and other staff, bar bills, drinks with meals, hotel refreshments, laundry, telephone calls, souvenirs, meals other than those specified on an itinerary, travel insurance, personal clothing and equipment, excess baggage charges etc.

Is it okay to trek alone?
Yes, you can. You will always meet other trekkers on the trail and in the evening. You will have guide and porter with you to talk and share a story. We can also provide female guide and porter for the Female trekker if she prefer. For more info email us or give a call.

How safe is it?
On all our trips your well-being is our first priority. Our staff constantly reviews every aspect of your adventure and our expert guides are fully conversant with the demands of traveling in remote regions.

How often is a trip cancelled?
As we travel in small groups 99% of our trips operate – so you can be confident of going on the trip of your choice. If you choose private tailor made trip, they are 100% running.

When hiking, how far will I walk each day?
You will be walking 10-15 Kilometer each day depending on trek and days.

How Can I choose a right Trekking?
The world really is more beautiful on foot and to ensure you relish every moment, we’ve graded our holidays to help you find the level of walking you wish to undertake – from stretching your legs on a relaxing sightseeing tour, to stretching yourself on a challenging high altitude trek. Whatever suits you, we’ve a fabulous selection of holidays to match your individual walking ability and spirit of adventure!
Choosing the right walking grade to suit your ability and comfort level is key to your enjoyment. Please avoid selecting a holiday beyond your physical capabilities, or even well under your normal capacity – unless you’d be happy with a slower pace. Consult with our expert if needed.

What’s it like to trek at high altitude?
A once in a lifetime experience. The scenery is spectacular. It’s like being on the roof of the world. Spiritually, well, everyone has their own experience. But many say they feel like they’ve been lifted to a higher consciousness. Astronauts circling the earth report how the image of our globe far below, forever changes the way they look at the world. For some, high altitude trekking is similar. Being exposed to such a phenomenal scale creates a mystical awareness of the majesty of our planet.
Above 10,000 feet, some people feel mild symptoms associated with decreased oxygen levels: a small headache, some loss of appetite, a slight feeling of malaise. But the human body has great adaptive abilities. By walking at a leisurely pace, drinking lots of water, and protecting yourself from the sun, most of these symptoms either never appear, or go away with a good night’s rest. The trek itineraries are designed specifically to minimize the chance of any altitude problems, and our experienced leadership is there to make sure all goes well. Should anyone begin to develop significant symptoms of altitude sickness, we have them escorted by a staff member down to the altitude at which they last felt well (usually the previous night’s camp), and they’re fine.

I’m interested in a trekking holiday. Will I have to put my own tent up every day?
No. On arrival at camp you will find the trekking crew have put your tent up, put your bag in the tent and have the kettle on for a cup of tea and a biscuit. Most of our treks are staying at Teahouse, so no need to pitch a tent as we sleep in a guesthouse.

What are the washing facilities like on trekking holidays?
For Camping trek, each morning the trekking crew will bring you a bowl of hot water so you can have a wash in the tent (bring your own flannel). On the campsite, the toilets are simple holes dug in the ground with a tent around so you have complete privacy. Outside the tent the crew leaves a large bowl of potassium permanganate solution for washing hands afterwards. On breaking camp, the crew will fill in the hole, so the process is as environmentally friendly as possible.
On holidays in Nepal where we stay in Tea House some have showers though not always a supply of hot water. These also have toilets but are rarely plumbed in with a flush.

Do you offer special interest walking holidays?
Yes! Some of our walking holidays combine the pleasure of walking with other interests, such as wildlife, bird-spotting, sightseeing, cooking, Volunteering, Travel for a cause etc.
If you are after something more adventurous, take a look at our trekking peak climbing combine with trek, a multi country holiday is also the best way to explore different countries.
Find out more about our Special Interest Holidays where we’ve something for everyone in our site

What about toilet facilities when in remote areas?

Don’t worry. On most of our camping trips, we bring a portable toilet tent, which is set up in a suitable spot at each campsite. In some areas, the campsites have permanent toilet and bathing facilities. If we’re camping in a village, we can use the facilities in local tea houses or lodges. When we’re on the move, discrete bathroom breaks behind bushes, large rocks, or trees off the trail are best. All stools must be buried, and toilet paper should be either burned on the spot or carried to camp in a zip-lock bag for disposal.

On a teahouse trek, toilets are available at most places.

What happens in the event of the bad weather?
Weather is difficult to predict. If the weather condition is extreme, in such circumstances we would consider the options of waiting out the weather or selecting a different itinerary if possible. No refunds can be made if a trip is canceled, modified or delayed due to weather conditions. For more information you can see our refund policy.

Will I be able to speak to people in English in Nepal?
Yes, you can speak with the people in Nepal using English language. The official language of Nepal is Nepali language even though most of the people were taught English language at school, even people took remedial classes. Not all of them but most of them can understand and speak English language.

I am 75. Can I still travel ?
In theory, yes you can. There is no upper age limit on any of our trips. In the past 32 years we have operated many trips for the people over 75-80 years and they fully enjoyed the holiday without any complication.

How much weight do we have to carry on the trek?
You will carry a day pack with your warm clothes, water, snacks, sunblock, camera, and any other essentials you need for the day. Typically, it will be light, weighing between 5 to 10 kilograms (10 to 20 pounds).

I would like to arrange a private trip, is this possible?
We are pleased to arrange private trips to the destination of your choice, with nearly 25% of our customers opting for this personalized experience. There is no specific group size requirement, but larger groups are generally more cost-effective, especially for camping treks. For teahouse treks, there is no extra cost for a private trip if the group size is at least two people.

1. What is the best time to trek in Mustang?

• The best time to trek in Mustang is during the spring (March to May) and autumn (September to November) seasons. These months offer stable weather, clear skies, and moderate temperatures, making it ideal for trekking.

2. Do I need a special permit for the Mustang trek?

• Yes, you need a special permit to trek in the Upper Mustang region. You will require the Restricted Area Permit (RAP) and the Annapurna Conservation Area Permit (ACAP).

3. How difficult is the Mustang trek?

• The Mustang trek is considered moderate in difficulty. It involves walking on rugged terrain, with some steep ascents and descents. A reasonable level of fitness and prior trekking experience is beneficial.

4. What is the duration of the Mustang trek?

• The Upper Mustang trek typically takes around 10 to 14 days, depending on your itinerary and pace.

5. What kind of accommodation is available during the trek?

• Accommodation during the Mustang trek is usually in tea houses or guesthouses. These provide basic facilities, including a bed, meals, and sometimes hot showers.

6. Is it possible to trek Mustang independently?

• No, independent trekking is not allowed in Upper Mustang. You must trek with a registered guide and through a government-authorized trekking agency.

7. What is the altitude range for the Mustang trek?

• The Mustang trek ranges from around 2,800 meters (Jomsom) to 3,840 meters (Lo Manthang). Acclimatization days are typically included to help adjust to the altitude.

8. What kind of food is available on the trek?

• The tea houses and guesthouses offer a variety of meals, including traditional Nepali dishes like dal bhat (lentil soup with rice), as well as international cuisine such as pasta, noodles, and pancakes.

9. What should I pack for the Mustang trek?

• Essential items include sturdy trekking boots, warm clothing, a sleeping bag, a water bottle, sunscreen, a hat, sunglasses, personal medications, and a first aid kit. A detailed packing list should be provided by your trekking agency.

10. How do I get to the starting point of the Mustang trek?

• The trek usually starts from Jomsom, which is accessible by a short flight from Pokhara. Some trekkers also choose to drive from Pokhara to Jomsom, though the road can be rough.

11. Is there internet and phone connectivity during the trek?

• Some tea houses in the Mustang region offer Wi-Fi for a small fee, and mobile phone coverage is available in some areas. However, connectivity can be unreliable and limited in remote parts.

12. Are there ATMs available on the trek?

• There are no ATMs in the Upper Mustang region. It’s advisable to carry enough cash for your entire trek from Pokhara or Kathmandu.

13. What is the cultural significance of Mustang?

• Mustang has a rich cultural heritage with a strong Tibetan influence. You will encounter ancient monasteries, traditional villages, and the unique lifestyle of the local people.

14. Can I plan a trek to coincide with the Tiji Festival?

• Yes, you can plan your trek to coincide with the Tiji Festival, which is usually held in May. The festival, held in Lo Manthang, features three days of Tibetan rituals, masked dances, and traditional music, celebrating the victory of good over evil.

15. What are the health and safety precautions for the trek?

• Ensure you have travel insurance that covers high-altitude trekking. It’s also important to stay hydrated, acclimatize properly, and be aware of the symptoms of altitude sickness. Carry a basic first aid kit and any personal medications you may need.