Privacy Policy

This Privacy Policy explains the types of personal information we collect, how we use it, and the choices you have regarding your information. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information:

  • We may collect personal information, such as your name, email address, phone number, and billing address, when you provide it voluntarily while using our website, making a booking, or subscribing to our newsletter. These information will not be provided to any third party.

Payment Information:

  • To process payments securely, we collect payment details, including credit card information, in accordance with applicable laws and industry standards. Please note, we do not store your payment information on our servers.

Automatically Collected Information:

  • When you visit our website, we may automatically gather certain data, such as your IP address, browser type, device details, and browsing activities. This helps us analyze trends and improve the user experience.

Cookies:

  • We use cookies and similar tracking technologies to collect information about your website interactions. Cookies are small text files stored on your device that help us recognize you, customize your experience, and remember your preferences. You can manage cookies through your browser settings or opt-out of certain tracking technologies.

How We Use Your Information

Providing Services:

  • We use your personal information to process bookings, communicate with you, and deliver requested services, such as sending booking confirmations, itineraries, and updates about your travel arrangements.

Personalization:

  • We may use your information to enhance your website experience by tailoring recommendations and showing relevant content based on your preferences.

Marketing Communications:

  • With your consent, we may send promotional emails or newsletters about our services, special offers, and upcoming trips. You can unsubscribe from marketing communications anytime by following the instructions in the email or contacting us directly.

Legal Obligations:

  • We may use and disclose your information when required by law or to protect our rights, safety, property, or those of our customers or others.

Information Sharing and Disclosure

Third-Party Service Providers:

  • We may share your information with trusted third-party service providers who help us run our website, process payments, analyze data, or deliver services. These providers are required to securely handle your information and may not use it for other purposes.
    • Legal Compliance:

      • We may disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests to protect our rights, privacy, safety, or property.

      Business Transfers:

      • If our business undergoes a merger, acquisition, or sale, customer information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if your information is subject to a different privacy policy.

      Data Security

      • We take industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no transmission or storage method is entirely secure, and we cannot guarantee the absolute security of your information.

      Your Rights and Choices

      Access and Update:

      • You have the right to access, update, or correct your personal information in our records. If you need assistance, please contact us using the information below.

      Opt-out:

      • You can opt-out of receiving marketing communications by following the instructions in the email or by contacting us directly. However, you may still receive transactional emails related to your bookings or services.

      What Are Cookies

      As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

      For more general information on cookies see the Wikipedia article on HTTP Cookies.

      How We Use Cookies

      We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

      Disabling Cookies

      You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

      The Cookies We Set

      • Account related cookies

        If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

      • Email newsletters related cookies

        This site offers a newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

      • Forms related cookies

        When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

      • Site preferences cookies

        In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

      Third Party Cookies

      In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

      • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

        For more information on Google Analytics cookies, see the official Google Analytics page.

      More Information

      Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. 

      We ensure to use your data in a safe way.  

      However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

      • Email: trekteamgroup@gmail.com
      • Email: shree@trekkingteamgroup.com